Mac OS X Support
These courses are for anyone with little or no Mac OS X experience and provide you
with the first level Apple Certification
0870 389 8610
Mac OS X Support Essentials v10.5
for Leopard
£899.00 EX VAT £1056.33 INC VAT
Course description
Mac OS X Support Esentials is a three day, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X. This course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. The course is a combination of lectures and hands on case study exercises that provide practical real world experience.
Who should attend
Help desk specialists, technical coordinators, service technicians and others who support Mac users, such as teachers and technology specialists who manage classroom networks or computer labs
Basic Mac OS X knowledge and troubleshooting experience
We also recommend
Mac OS X Introduction
Mac OS X Troubleshooting
Unix for Mac OS X
Course Outline
- Installation, User accounts
- File systems, File management
- Applications, Network configuration
- Accessing network services, Providing network services
- Peripherals, Startup process