Need some assistance?

Get help organising your digital life with an Apple specialist.

  • Getting to know your device
  • Help with iCloud and Photos
  • File management and storage
  • Mail, contacts and calendar

Arrange a repair

Book a 20 minute service appointment at your local in-store repair centre.

  • Mac, iPhone and iPad repairs
  • Same-day iPhone screen repair
  • Battery replacement
  • Device optimisation
Apple Authorised Service Provider Apple Authorised Service Provider

Measure twice,
repair once.

Your Apple device contains state-of-the-art componentry and was assembled with great care. Only an Apple Authorised Service Provider has the ability to repair your device to the exacting standards it was created, preserving your warranty and prolonging its life.

Apple Original parts. Accreditied technicians
Your device is in the best hands
The detail's in the diagnostics
While others often skip this step, it's integral to everything we do.
90 day warranty on parts and labour
Peace of mind. Guaranteed.
iPhone in jig
iPhone in jig

Same-day iPhone screen replacement

Cracked iPhone screen? We can repair your damaged screen and have your iPhone back the same day, typically within 1 hour.* We use genuine Apple parts to deliver Apple-certified repairs from our in-store repair centres, so you’ll get your iPhone back and working exactly the way it should.
* Available for iPhone 6s or newer models and subject to demand. Appointment required.
Same-day iPhone screen replacement
Repair overview
Mac
iPhone
iPad
Battery replacement
Battery Replacement
Restore your Mac notebook to 100% capacity, maximising usage between charges. From £125 + fitting
Data recovery
Data recovery
We can assess and provide means for recovering your compromised data.
From £199 inc. 1TB HDD.
Liquid damage
Liquid damage
We can provide a quote for repair or replacement depending on the extent of damage. Learn more
Physical damage
Physical damage
From screen damage to port and button damage we have you covered.
Price varies by model and configuration.
Power issues
Power issues
Whether your Mac refuses to boot or you are experiencing intermittent issues our technicians can investigate.
Slow performance
Device performance
If your system isn't performing at its best we can establish the cause of the issue.
From £35.
Physical damage
Screen repair
We can swiftly repair a damaged screen on your iPhone. Prices vary by model and configuration.
Battery replacement
Battery replacement
Restore your iPhone to 100% capacity for maximum useage betwee charges.
From £45
Liquid damage
Liquid damage
We can provide a quote for repair or replacement depending on the extent of damage. Learn more
Power issues
Power issues
Whether your iPhone refuses to turn on, has trouble charging, or you are experiencing intermittent issues our technicians can investigate.
Module replacement
Camera, speaker and button replacement
Module replacement may be possible depending on the nature and extent of damage.
iCloud and Mail assistance
iCloud and Apple Mail assistance
Need assistance with iCloud or configuring a mail client? Sit down with an Apple expert to straighten things out.
From £25/half hour
Physical damage
Physical & liquid damage
Please find our Out of Warranty whole unit replacement price guide for a damaged or malfunctioning iPad. Pricing may change over time. Please check with your local store before your appointment.
iPad Pro £
12.9" 3rd Gen£999
12.9" 2nd Gen£999
12.9" 1st Gen£999
11"£999
10.5"£999
9.7"£999
iPad (9.7") £
iPad 6th Gen£999
iPad 5th Gen£999
iPad Air 2£999
iPad Air£999
iPad mini £
iPad mini 4£999
iPad mini 3£999
iPad mini 2£999
Battery replacement
Battery replacement
Restore your iPad to 100% capacity to maximise usage between charges.
£85 for all iPad models
Liquid damage
iOS software support
We can troubleshoot your iOS device.
from £5

Mac repair pricing

A quote for your repair will be provided on assessment of your device by a technician.

Warranty repairs

Free repair or replacement carried out under the Apple warranty programme. Proof of purchase and your serial number required.

Out of warranty

A £99 combined diagnostic and fitting-fee covers all labour costs. Peace of mind so that the cost of your repair will not rise.

Parts

Pricing varies by model and configuration. A £99 diagnostic (non-refundable) fee may be applicable to determine extent of damaged/defective parts.

Turn around

You’ll receive an accurate turnaround estimate on inspection of your device and be kept informed throughout the repair.

3-7 days

Please allow us 3-7 days to complete your repair once it has been assessed. Since every repair is unique yours could be quicker, or take slightly longer.

In-store repairs

100% of Mac repairs are completed in-store. The team who greet you will be the one completing your repair, so if you have any questions, you know who to call.

We're on the ball

We'll always do our best to complete your repair as fast as possible, with some issues resolvable same-day.

Have a question? Your local store can help.

Hove
Chichester
Bournemouth
Chelmsford
Guildford
St Albans

Helpful to know

The extent of liquid and physical damage and component failure can be determined by our technicians, in addition to the viability of recovering your personal data. Please enquire about insurance quotations. The charge for iOS devices is £25. The charge for Mac devices is included under the £99 out of warranty service fee.

Devices classified 'vintage' (devices typically older than 5 years) have limited service options owing to the conclusion of part manufacture. While we may not be able to repair your device (if it indeed requires a repair) speak to a member of staff to determine the best way forward.

While we will do our upmost to assist and advise on devices displaying signs of modification, we cannot guarantee repair within the Apple Warranty or Out of Warranty guidelines owing to possible damage caused by inferior parts and/or workmanship. Please speak to a member of staff.

Please make sure you back up the data on your device — either on your computer or using iCloud. To service an iOS device, 'Find My iPhone' will need to be temporarily turned off. In order to turn off Find My iPhone, you must know your Apple ID and password.

For devices that exhibit intermittent issues, or in other words, issues that are difficult to reproduce on demand, we may need to keep your device until the issue can be found. For Mac products a £99 no-refundable diagnostic fee applies. Should you wish to continue with the repair this fee also covers all subsequent labour costs.

Mac battery replacement typically take 3-7 days. iOS battery replacement typically take 1-2 days. A technician will advise on the day if same-day iOS battery replacement is available.